Certificate III in Business
Domestic Programs
Course code:
BSB30120
IELTS certificates are recognised worldwide as a means of entry to vocational and university courses. The IELTS courses includes authentic IELTS-style tests which students take in class and are ideal for any student who would like to have a better, all-round command of English.
The IELTS exam tests students on the 4 following skills:
- Listening
- Speaking
- Reading
- Writing
Why study IELTS with NCVE?
This course prepares students to work in a variety of industries with an entry/mid-level position in office administration. Graduates of this course may gain employment in administration, reception or customer service.
This course is made up of 6 core units of study and 7 electives. In all cases selection of electives in the Certificate III in Business will be guided by the job outcome, local industry requirements and the characteristics of this qualification.
CERTIFICATE
The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:
BSBCMM301
Process customer complaints
BSBCUS301
Deliver and monitor a service to customers
BSBWOR301
Organise personal work priorities and development
Why choose a career in business?
A career in business offers a variety of career opportunities from administration assistant to manager to even owning your own small business. People with business qualifications are required across all industries making business careers a flexible and versatile choice of career. Additionally, career advancement is often more accessible in business than some other career options.
To have a successful career in business you need to be organised, professional, have strong time management skills and great communication skills.
The 7 elective units may be chosen from a wide range of areas including:
- Applying workplace health and safety knowledge in a workplace
- Maintaining business resources
- Customer service
- Producing spreadsheets and maintaining financial records
- Working in a business environment
- Continuous improvement
- Teamwork and interpersonal communication
- Organising workplace information and personal work priorities
Who is it for?
This course is designed for people who want to gain employment as an administrative assistant or in a customer service role.
Course duration
NCVE understands the importance of flexible approaches to training and uses purpose-designed materials that focus on the learner’s needs. Learners who have established industry experience and knowledge and are motivated and outcome-focused can accelerate their learning with us. All courses can be personalised and self-paced, tailored to a learner that is driven to achieve more, sooner.
Delivery method
Face to face, online and may include work-based learning activities.
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.
Apply now
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