Introduction
to Business

Short Courses

Course code:

STATEMENT OF ATTAINMENT IN BSB30120 CERTIFICATE III IN BUSINESS

This short course is suitable for individuals that are wanting to gain employment in a front of business role.

Completing this short course will give you the competitive edge as you learn to work with customers in a business environment. Graduates will be able to work with some independence and under limited supervision when dealing with business customers.

This short course

This qualification provides a pathway to work in roles such as receptionist, administration, secretary, executive assistant.

For students that successfully complete the short course and show suitable skills, traineeship positions are on offer. This short course is a real opportunity for you to gain employment.

CERTIFICATE

The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:

BSBCMM301

Process customer complaints

BSBCUS301

Deliver and monitor a service to customers

BSBWOR301

Organise personal work priorities and development

Why complete an employability skills course?

Refresh your skills or learn new ones to keep your workplace skills and certifications up to date or re-enter the workforce.
Accredited short courses, units, and skill sets are a great option if you’re a qualified professional who wants to diversify your professional portfolio and boost your resume. An accredited short course or skill set will earn you official credits for the units you complete. These unit credits may even be applied to a related qualification at a later date if you choose to study a full certificate or diploma.
When you complete your accredited unit/s you will earn a Statement of Attainment.