Introduction to Sales and Service
Short Courses
Course code:
STATEMENT OF ATTAINMENT IN SIR30216 CERTIFICATE III IN RETAIL
This course is for anyone wishing to work in retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Completing this short course will give you the competitive edge as you learn to engage with your team and clients in a customer service environment, work safely and organise your work priorities. Graduates will be able to work with some independence and under limited supervision across these areas.
This short course
This qualification provides a pathway to work in a variety of roles within speciality retailers, supermarkets or department stores.
For students that successfully complete the short course and show suitable skills, traineeship positions are on offer. This short course is a real opportunity for you to gain employment.
CERTIFICATE
The successful achievement of this skill set will result in a Statement of Attainment in SIR30216 Certificate III in Retail and requires you to complete the units listed below:
SIRXCOM001
Communicate in the workplace to support team and customer outcomes
SIRXWHS002
Contribute to workplace health and safety
SIRXIND003
Organise personal work requirements
Why complete an employability skills course?
Refresh your skills or learn new ones to keep your workplace skills and certifications up to date or re-enter the workforce.
Accredited short courses, units, and skill sets are a great option if you’re a qualified professional who wants to diversify your professional portfolio and boost your resume. An accredited short course or skill set will earn you official credits for the units you complete. These unit credits may even be applied to a related qualification at a later date if you choose to study a full certificate or diploma.
When you complete your accredited unit/s you will earn a Statement of Attainment.
Delivery locations include:
- Sydney
- Wollongong
- Nowra
- Goulburn
- Batemans Bay
Who is it for?
For those wishing to work in retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Course duration
6 sessions
Delivery method
Classroom and work-based learning activities.
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.
Apply now
View All Requirements
